Participant rights
Your choices, voice and dignity come first.
People receiving support have the right to be safe, respected, informed and involved.
When receiving support, you have the right to:
- Be treated with dignity, fairness and respect
- Make choices and take reasonable risks
- Receive information in a way you can understand
- Privacy and confidentiality
- Be free from violence, abuse, neglect, exploitation and discrimination
- Involve an advocate, nominee or trusted person
- Give feedback or complain without fear of disadvantage
- Know what services will be delivered and the agreed costs
If you are concerned about your rights or safety, contact CCTS on 0455 605 331. You can also contact the NDIS Quality and Safeguards Commission on 1800 035 544. Call 000 in an emergency.